The Website and Services are not directed toward children 18 years or younger, and we require our Users to be 18 years old or older. Accordingly, TownConnect does not knowingly collect or maintain personally identifiable information from children 18 years old or younger.
TownConnect is designed to facilitate communications and projects between Users and Contractors. Much of the information you provide to us on the Site is information you are asking us to publish or make available to other Users and Contractors. Always be careful when sharing information to make sure private information is not posted publicly.
Users will make payments on completion of Contracts directly to the Contractor without any facilitation on the part of the Site or any channelization thereof. The private information such as contact number, billing address, address where the Services are required to be executed do not fall under the security liability of the Site.
INFORMATION ON THE SITE
You agree not to hold TownConnect or any of its officers, employees, agents responsible or accountable for any of your listing, postings or information and nor shall we, our officers, employees or agents be liable for any misuse, illegal activity or third party content as most postings, listings or information are generated by various users directly.
ACCURACY & ACCESS
You understand and agree that we do not guarantee the accuracy or legitimacy of any listing, posting, information by other users. You further agree that we are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the site or as a result of any exchange of services. Accordingly, to the extent legally permitted we exclude all implied warranties, of merchantability, fitness or quality of the Site and our services.
OTHER USES OF PERSONAL INFORMATION
CLIENT CONTRACTOR RELATIONSHIP
TownConnect will not be liable in any case if any of our contractors mis-behaved with you during the work. However, we do all the background verification before employing them. Hence, we advise everyone to invite them only during the day timings when one of your family members is present at home.
MISUSE OF CREDIT/DEBIT CARD INFORMATION
TownConnect will not be responsible if any of your card information, for instance, your name, phone number, address or card number get misused. All the online transactions are made via the payment gateway CCAvenue. Hence, we don’t keep track of your personal data and all the information is stored by the payment gateway itself.
No refund transactions will be made in case if any of the work done by our one of the contractors gets undone after one or two days. We will not refund your amount. However, we can send our contractor to get the work done again.